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Frequently Asked Questions
If you're not completely satisfied with your order, don't hesitate to contact us at info@melbournestyles.com and we'll help you with the return and make sure you get the support you need. Please note that returns are accepted within 14 days from the purchase date.
Normal delivery time is 7-15 days. Please note that delivery time may vary depending on destination and possible delivery delays. If you do not receive your product within ten working days, please contact us and we will assist you further.
Yes, if you return a product within 14 days of the purchase date, we offer a full refund for the product if it is in its original condition and packaging.
If the product is damaged upon delivery, please contact our customer support immediately. We will resolve the issue and offer you a replacement product or a new product.
Once we have received and approved your return, we will process the refund within a couple of business days. Please note that it may take a few days for the funds to appear in your account, depending on your bank's processing times. If you have any questions, please do not hesitate to contact us at info@melbournestyles.com
The return cost varies depending on the weight of the package. Contact us for an estimate based on your specific return.